Maintenance

We are updating some of our email templates

Mandatory update to 8.20 of your Production system will take place during Week 36 (Monday 1 September – Sunday 7 September 2025)

Automatic update window

If your system is still on the old version when Week 36 begins, our servers will apply the update for you, resulting in 30–60 minutes of downtime at some point during that week.

We expect around 1 minute of downtime during the window.