Incidents | Maintmaster Incidents reported on status page for Maintmaster https://status.maintmaster.com/ en MI - labeling-api recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 18:53:42 +0000 https://status.maintmaster.com/#d8f39fa44001b33d9aed08875a0d0e526380df624b216e1499af708551e60688 MI - labeling-api recovered MI - feedback-api recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 18:38:33 +0000 https://status.maintmaster.com/#891f1c97b645f22f2072f077889a0e826a9215bfff08dfa5368d0183d85a4599 MI - feedback-api recovered MI - Login recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 18:34:07 +0000 https://status.maintmaster.com/#240953a931b18811e7fd095d9ee72746fe3da517d138de585451b1308f40fff2 MI - Login recovered MI - campaign-api recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 18:33:22 +0000 https://status.maintmaster.com/#120bb6465f29d40dbe5713e7b226860107349b7e845c2dc6a000010eede83ef6 MI - campaign-api recovered MI - shared-api recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 18:33:13 +0000 https://status.maintmaster.com/#a5e8b0b807bc5b5fba5b321889c0cb8075196ff76ac45884184db1817ed66765 MI - shared-api recovered MI - labeling-api went down https://status.maintmaster.com/ Mon, 20 Apr 2026 18:23:46 +0000 https://status.maintmaster.com/#d8f39fa44001b33d9aed08875a0d0e526380df624b216e1499af708551e60688 MI - labeling-api went down MI - campaign-api went down https://status.maintmaster.com/ Mon, 20 Apr 2026 18:13:24 +0000 https://status.maintmaster.com/#120bb6465f29d40dbe5713e7b226860107349b7e845c2dc6a000010eede83ef6 MI - campaign-api went down MI - feedback-api went down https://status.maintmaster.com/ Mon, 20 Apr 2026 18:08:33 +0000 https://status.maintmaster.com/#891f1c97b645f22f2072f077889a0e826a9215bfff08dfa5368d0183d85a4599 MI - feedback-api went down MI - shared-api went down https://status.maintmaster.com/ Mon, 20 Apr 2026 18:08:15 +0000 https://status.maintmaster.com/#a5e8b0b807bc5b5fba5b321889c0cb8075196ff76ac45884184db1817ed66765 MI - shared-api went down MI - Login went down https://status.maintmaster.com/ Mon, 20 Apr 2026 18:07:37 +0000 https://status.maintmaster.com/#240953a931b18811e7fd095d9ee72746fe3da517d138de585451b1308f40fff2 MI - Login went down MI - feedback-api recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 15:53:33 +0000 https://status.maintmaster.com/#0fc3b373c096b900d82e66be69294bcb68ca1a6de522254c6f710557b9d158fc MI - feedback-api recovered MI - feedback-api went down https://status.maintmaster.com/ Mon, 20 Apr 2026 15:38:34 +0000 https://status.maintmaster.com/#0fc3b373c096b900d82e66be69294bcb68ca1a6de522254c6f710557b9d158fc MI - feedback-api went down MI - campaign-api recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 15:13:22 +0000 https://status.maintmaster.com/#c87453078f835d7ee4547aa996c422c37b1f216af6ce38a9251ecab35f6d543f MI - campaign-api recovered MI - feedback-api recovered https://status.maintmaster.com/ Mon, 20 Apr 2026 15:08:33 +0000 https://status.maintmaster.com/#5e672858579b1c838f0dea6175ccdeba3e2bc068e8431ce14cfd96c49e20d558 MI - feedback-api recovered MI - campaign-api went down https://status.maintmaster.com/ Mon, 20 Apr 2026 15:03:28 +0000 https://status.maintmaster.com/#c87453078f835d7ee4547aa996c422c37b1f216af6ce38a9251ecab35f6d543f MI - campaign-api went down MI - feedback-api went down https://status.maintmaster.com/ Mon, 20 Apr 2026 14:38:34 +0000 https://status.maintmaster.com/#5e672858579b1c838f0dea6175ccdeba3e2bc068e8431ce14cfd96c49e20d558 MI - feedback-api went down Update on the Portal https://status.maintmaster.com/incident/867785 Thu, 09 Apr 2026 10:30:00 -0000 https://status.maintmaster.com/incident/867785#a338d1e3077ce7336dbe75e768a74aa430dee16135a0ef1ab759f6b66ad9ee95 We are adding a small config fix, you may not be able to access the Portal for a short period of time during the maintenance window. CMMS8 Windows client login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 16:17:01 +0000 https://status.maintmaster.com/#5698cf9590a05cfce1eabaf4c9084780d8a8358a283f222f440903159c700d83 CMMS8 Windows client login recovered Web login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 16:16:56 +0000 https://status.maintmaster.com/#479ea20437287e80cbe951a248d58fd6fad197e78d9787366f12b353d79e67b8 Web login recovered App login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 16:16:55 +0000 https://status.maintmaster.com/#698c6fb8be955977ad2fc41ba270e69113a0fd141a6e23e375d67d3c96f9d726 App login recovered MaintMaster Portal recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 16:16:54 +0000 https://status.maintmaster.com/#25e3adeec7165630c53bd8f3f7a9fd04be72b4ef6ebbfd995a76cb94b2adffd5 MaintMaster Portal recovered Web login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 16:16:00 +0000 https://status.maintmaster.com/#479ea20437287e80cbe951a248d58fd6fad197e78d9787366f12b353d79e67b8 Web login went down App login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 16:15:55 +0000 https://status.maintmaster.com/#698c6fb8be955977ad2fc41ba270e69113a0fd141a6e23e375d67d3c96f9d726 App login went down MaintMaster Portal went down https://status.maintmaster.com/ Wed, 08 Apr 2026 16:15:50 +0000 https://status.maintmaster.com/#25e3adeec7165630c53bd8f3f7a9fd04be72b4ef6ebbfd995a76cb94b2adffd5 MaintMaster Portal went down CMMS8 Windows client login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 16:15:49 +0000 https://status.maintmaster.com/#5698cf9590a05cfce1eabaf4c9084780d8a8358a283f222f440903159c700d83 CMMS8 Windows client login went down App login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 16:08:04 +0000 https://status.maintmaster.com/#36be7864a1b4c8b7f025d46ce5c9e3c1219fdfdfade5e1e16940b2215cde1ffd App login recovered App login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 16:07:53 +0000 https://status.maintmaster.com/#36be7864a1b4c8b7f025d46ce5c9e3c1219fdfdfade5e1e16940b2215cde1ffd App login went down Web login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 15:42:15 +0000 https://status.maintmaster.com/#71a35be05f1fb1f5281ec3c9fe4201d71d67df8dd658d066d362b4aa309e280b Web login recovered MaintMaster Portal recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 15:42:15 +0000 https://status.maintmaster.com/#543e42b1f43c5de145a68506b84c7f76455adb60ddc58325e9e89bd4b8ead363 MaintMaster Portal recovered CMMS8 Windows client login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 15:42:14 +0000 https://status.maintmaster.com/#544a4ede81becf6c684a71a2150b3ab41ceefb9a16fe1f3cfb6994b04c07ceb0 CMMS8 Windows client login recovered App login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 15:42:10 +0000 https://status.maintmaster.com/#d9ab704f1f7a2e851e3edec71453dbbec0aee2bb33a9c411555f110c86b04091 App login recovered App login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 15:32:19 +0000 https://status.maintmaster.com/#d9ab704f1f7a2e851e3edec71453dbbec0aee2bb33a9c411555f110c86b04091 App login went down MaintMaster Portal went down https://status.maintmaster.com/ Wed, 08 Apr 2026 15:32:10 +0000 https://status.maintmaster.com/#543e42b1f43c5de145a68506b84c7f76455adb60ddc58325e9e89bd4b8ead363 MaintMaster Portal went down CMMS8 Windows client login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 15:32:06 +0000 https://status.maintmaster.com/#544a4ede81becf6c684a71a2150b3ab41ceefb9a16fe1f3cfb6994b04c07ceb0 CMMS8 Windows client login went down Web login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 15:30:59 +0000 https://status.maintmaster.com/#71a35be05f1fb1f5281ec3c9fe4201d71d67df8dd658d066d362b4aa309e280b Web login went down Web login recovered https://status.maintmaster.com/ Wed, 08 Apr 2026 15:21:13 +0000 https://status.maintmaster.com/#633ea147c4c31a143c8ca4edf32a8020f4409100568f3d40fab0aa476550a418 Web login recovered Web login went down https://status.maintmaster.com/ Wed, 08 Apr 2026 15:20:21 +0000 https://status.maintmaster.com/#633ea147c4c31a143c8ca4edf32a8020f4409100568f3d40fab0aa476550a418 Web login went down Maintmaster CMMS will perform scheduled maintenance in the production environment https://status.maintmaster.com/incident/866299 Wed, 08 Apr 2026 15:00:18 -0000 https://status.maintmaster.com/incident/866299#dc1e575dcb0ff1a4ecfa82afb67228cbd9700b0fd72719f44f798ef303de7cfd Maintmaster will perform scheduled maintenance in the production environment for CMMS on April 8 between 17:00–19:00 CET. During this period, the Maintmaster CMMS login service may experience brief interruptions, and users may be unable to log in for short periods. Thank you for your understanding. MI - labeling-api recovered https://status.maintmaster.com/ Sat, 04 Apr 2026 05:53:41 +0000 https://status.maintmaster.com/#6dccacbed31337c87e3c5b0d95f3fcaca0f859d36e0fe9987805b2966b1a0d68 MI - labeling-api recovered MI - labeling-api went down https://status.maintmaster.com/ Sat, 04 Apr 2026 05:23:52 +0000 https://status.maintmaster.com/#6dccacbed31337c87e3c5b0d95f3fcaca0f859d36e0fe9987805b2966b1a0d68 MI - labeling-api went down Planned maintenance for portal.maintmaster.com https://status.maintmaster.com/incident/810362 Sat, 07 Feb 2026 08:00:16 -0000 https://status.maintmaster.com/incident/810362#03ffdf4ccae50568c70965eeeed8feab534def11881b2f82a898e7d81f4a6d92 During the maintenance window we replace the Portal service with a new version that contains a lot of refurbishment under the hood. We expect around 10 min of downtime during the upgrade and minor disturbances in parts of the services as they come back online or get reconfigured. Login service update https://status.maintmaster.com/incident/818546 Thu, 05 Feb 2026 08:30:09 -0000 https://status.maintmaster.com/incident/818546#3f9988e221123fbd5d94ed5d8f839c2f5f88e170d88a6e1fdebfbf5c1dc38fc0 We are doing another quick update of our login service. Expected downtime is less then a minute. Login service update https://status.maintmaster.com/incident/817575 Wed, 04 Feb 2026 08:30:49 -0000 https://status.maintmaster.com/incident/817575#87da12fee3e390010283e456a79bea1ee2a0ca4e8cf5e67f8b170cad4725410e We are doing a quick update of our login service. Expected downtime is less then a minute. Update certificate *.maintmaster.com https://status.maintmaster.com/incident/801315 Wed, 14 Jan 2026 17:00:00 -0000 https://status.maintmaster.com/incident/801315#9c1c1b17bc1f39ac1c40fbcb97b4086cc05231421019dffb096578a9e4b2fb77 Maintenance window for Update certificate *.maintmaster.com. Regular update of the login service https://status.maintmaster.com/incident/778180 Tue, 02 Dec 2025 13:00:52 -0000 https://status.maintmaster.com/incident/778180#90b780e9898c39df7d745a8c3308c99ed01a7268c289a71ab5794bc767a56e85 Expect a disturbance lasting for less then one minute. Login service update https://status.maintmaster.com/incident/767133 Mon, 17 Nov 2025 11:00:00 -0000 https://status.maintmaster.com/incident/767133#06bf5836bb9dfab2586d5de9ee9651afc2d155b3ebbcf3d281158a52b71688fe We refreshing our login service to improve redirect behaviour Portal language update https://status.maintmaster.com/incident/748275 Wed, 22 Oct 2025 19:00:00 -0000 https://status.maintmaster.com/incident/748275#dd393156fbaa0e3c83ed19b6fd56c840743a2ed11a121b20090eebbbff5ff0b7 We expect around 1 minute of downtime during the window. System down https://status.maintmaster.com/incident/735608 Wed, 01 Oct 2025 10:50:00 -0000 https://status.maintmaster.com/incident/735608#151306f900f7ec0510b2136aaf6dd1d46c558c61790b2e458cb775eecf6b71e5 All systems are available. System down https://status.maintmaster.com/incident/735608 Wed, 01 Oct 2025 09:48:00 -0000 https://status.maintmaster.com/incident/735608#beffb3b3cb092594cd93aef27056191b63abfd544dcf6e951dd35f06b3bec374 Systems down: nodes failed due to internal Azure failure: Login service update https://status.maintmaster.com/incident/735023 Tue, 30 Sep 2025 14:30:45 -0000 https://status.maintmaster.com/incident/735023#9f2fb1b98ed53708e7306dd8b93329725902cc214e250b33711517b3d43634b2 We are updating some of our email templates Mandatory update to 8.20 https://status.maintmaster.com/incident/716205 Mon, 01 Sep 2025 05:03:42 -0000 https://status.maintmaster.com/incident/716205#257eae7a7806dd02973c0806d9786df1123247d764baf9e1ac5123cc5081cd4e Mandatory update to 8.20 of your Production system will take place during Week 36 (Monday 1 September – Sunday 7 September 2025) Automatic update window If your system is still on the old version when Week 36 begins, our servers will apply the update for you, resulting in 30–60 minutes of downtime at some point during that week. Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/565824 Thu, 05 Jun 2025 16:00:10 -0000 https://status.maintmaster.com/incident/565824#50a557a7aa5f6220dbdf7776e211331b0ae9e1c5fdaef401a28dd0abad30c0b0 MaintMaster will be performing a scheduled routine maintenance in our production environment Thursday 5 June 2025 18:00-22:00 CET. Sometime during this period MaintMaster will be unavailable for a shorter time span. This means that users cannot access MaintMaster during this time. For more information in real time, see our status page. We appreciate your understanding. Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/565823 Wed, 04 Jun 2025 16:00:50 -0000 https://status.maintmaster.com/incident/565823#d9aa3f8439cad6ce654ec3f03ddc437ae1743d1c9cb5d33280bd5cd7149b637e MaintMaster will be performing a scheduled routine maintenance in our production environment Wednesday 4 June 2025 18:00-22:00 CET Sometime during this period MaintMaster will be unavailable for a shorter time span. This means that users cannot access MaintMaster during this time. For more information in real time, see our status page. We appreciate your understanding. Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/565819 Tue, 03 Jun 2025 16:00:00 -0000 https://status.maintmaster.com/incident/565819#4cefca2f0a1cb00963a7372607fd7c30ce6c53890037c6d01edc9c4e9f93e159 MaintMaster will be performing a scheduled routine maintenance in our production environment 3rd June 2025 18:00-22:00 CET. Sometime during this period MaintMaster will be unavailable for a shorter time span. This means that users cannot access MaintMaster during this time. For more information in real time, see our status page. We appreciate your understanding. Login service language update https://status.maintmaster.com/incident/563863 Thu, 15 May 2025 06:00:00 -0000 https://status.maintmaster.com/incident/563863#23a8aced6df50d316ab1b7fa46923b3bb8ec072a5f422e05f046141933e56883 Expect around 1 minute of downtime during the service window Load balancer update https://status.maintmaster.com/incident/561948 Tue, 13 May 2025 16:00:29 -0000 https://status.maintmaster.com/incident/561948#e12d30f8d8b1c752a04ff3869bf4a3a231578b228bee96eb2b4b77145dabcafb We are performing a mandatory update of our load balancer for login services. We expect a downtime of around 30 minutes during the service window. It will not be possible to log in to MaintMaster during the downtime. Maintenance of the login service https://status.maintmaster.com/incident/560672 Tue, 13 May 2025 06:00:20 -0000 https://status.maintmaster.com/incident/560672#dcf1bdd64440f43b38d54bbf29546ba04880fd601b46a54a3731bd03393e65ec Updating our language support, a few minutes of downtime to be expected Another language update of login service https://status.maintmaster.com/incident/551483 Fri, 25 Apr 2025 07:00:38 -0000 https://status.maintmaster.com/incident/551483#3845ce9225d8cce0735f66028648eaef76292f516b864f78d704a79aaa10ef57 A short downtime while the service restarts for a language update Login service update https://status.maintmaster.com/incident/546273 Thu, 17 Apr 2025 11:59:00 -0000 https://status.maintmaster.com/incident/546273#8388c60cb0f50c990d3f7f6602550fcd64fc90b662233b2d89df7b6f03864062 We are once again updating our language support. Expect a very short disruption in our login service. Language upgrade of login service https://status.maintmaster.com/incident/531304 Thu, 20 Mar 2025 10:45:14 -0000 https://status.maintmaster.com/incident/531304#ed4436def84bab45a9f58a934157c7682386ecb50714b1555f54f659b176c56e We are updating our language support. Expect a very short disruption in our login service. Maintenance update to the login service https://status.maintmaster.com/incident/522416 Wed, 05 Mar 2025 12:00:07 -0000 https://status.maintmaster.com/incident/522416#2a142a7765d138252ee30e37ba91a0e5dc9c60a777ce85c8f2e8d09693a4cd8c We expect a short disruption in our login service while it undergoes an update and restart. We are updating our login service https://status.maintmaster.com/incident/514325 Mon, 17 Feb 2025 14:30:02 -0000 https://status.maintmaster.com/incident/514325#1c27476b5df5888833aed9c2b653f76b1358219d1ed14984ac7cc07583c263ac Expect a short disruption during the update process Minor update of login systems https://status.maintmaster.com/incident/468623 Wed, 27 Nov 2024 12:30:22 -0000 https://status.maintmaster.com/incident/468623#07702a9dc2d24f668c057f4586cf51e7f208255dfb72a9a4478dfff96f49b33b We performed a minor update of our login services. Mandatory maintenance service in Azure. https://status.maintmaster.com/incident/451875 Wed, 30 Oct 2024 17:00:14 -0000 https://status.maintmaster.com/incident/451875#b86cb0b9f977ecd6973d283b7064aed1a46b06ea84acb34c14968975dcc01ab9 Please be advised that on Wednesday, October 30th, at 18:00, we will be conducting a mandatory maintenance service in Azure. Minimal downtime is expected during this period. Thank you for your understanding a nd patience as we work to improve system performance. Service disruptions https://status.maintmaster.com/incident/452577 Tue, 29 Oct 2024 14:43:00 -0000 https://status.maintmaster.com/incident/452577#7bc389b8d5fc1da1a83425c5a24ab5c7b39ed3059caf252283c90f815d1ba73f All services are online Service disruptions https://status.maintmaster.com/incident/452577 Tue, 29 Oct 2024 12:52:00 -0000 https://status.maintmaster.com/incident/452577#8cccaf1abe6fddf80fc81bf6e6b479689a8f5448ca3f07e519b508121cb2540f Some of our customers may be experiencing service disruptions at the moment. We are actively working to resolve the issue and apologize for any inconvenience. Update of our loginservice. https://status.maintmaster.com/incident/451895 Mon, 28 Oct 2024 13:30:55 -0000 https://status.maintmaster.com/incident/451895#b40482417d645b95f62ba2af982fba5da45ac1249e96d77dd062237465fb62e0 We are currently updating our login service. Users who are already signed in will not be affected. However, if you attempt to log in during this time, you may encounter some difficulties accessing your account.. Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/451813 Mon, 28 Oct 2024 09:30:09 -0000 https://status.maintmaster.com/incident/451813#8cf0ec430ac68a6944572113a7a9ddbf00ba6a10b27070a65b6b68dfdb6eab0f You can expect short interruptions in our login services as they are updated. Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/405391 Fri, 09 Aug 2024 16:00:00 -0000 https://status.maintmaster.com/incident/405391#8e734b545d4aef1dfb77230ac4d845da573e1fbee52f8d46b1b68c413b3e48ef MaintMaster will be performing a scheduled routine maintenance in our production environment Sometime during this period MaintMaster will be unavailable for a shorter time span. This means that users cannot access MaintMaster during this time. Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/405390 Thu, 08 Aug 2024 16:00:00 -0000 https://status.maintmaster.com/incident/405390#18b50f67e0d1b35cfc4fb3fd80e71349fcf407c7bee264bcd5f50a987c670bd0 MaintMaster will be performing a scheduled routine maintenance in our production environment Sometime during this period MaintMaster will be unavailable for a shorter time span. This means that users cannot access MaintMaster during this time. Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/405387 Wed, 07 Aug 2024 20:00:00 -0000 https://status.maintmaster.com/incident/405387#61722462ae5a06deb2c56dd3df15264730c3c1d5a1a64f2a664c57211e4f1fe3 Maintenance completed Routine maintenance in MaintMaster's production environment https://status.maintmaster.com/incident/405387 Wed, 07 Aug 2024 16:00:00 -0000 https://status.maintmaster.com/incident/405387#2555c1aa41cf54128092d132e78e40ea3bb94cf875fb1d8c6eb8a167058004a8 MaintMaster will be performing a scheduled routine maintenance in our production environment Sometime during this period MaintMaster will be unavailable for a shorter time span. This means that users cannot access MaintMaster during this time. Login system upgrade https://status.maintmaster.com/incident/393002 Tue, 02 Jul 2024 10:00:00 -0000 https://status.maintmaster.com/incident/393002#9c4ad527427460f40712b100bbc3edaf6f9bac537183eecc14373df840d7ef67 We are upgrading the login experience for our web and app users. We expect the login will be unavailable for less then a minute.